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Thursday, December 29, 2005

Cell phone rage

New in town: Cell phone rage
Dr Roopa Nishi Vishwanathan December 29, 2005
Did you know that psychiatrists the world over are researching the effects of cell phones on users' health? What does psychiatry have to do with cell phones? A lot, says a study conducted by Sergio Chaparro, instructor at Rutgers University, New Jersey. In one assignment, 220 students were asked to turn off their cell phones for three days. Shockingly, only three could do it. The reason: the others panicked. They were genuinely afraid of feeling incomplete without their phones.
According to the eighth annual Lemelson-MIT Invention Index report, a study involving new inventions and innovations, nearly 30 per cent of subjects chose the cell phone as the invention they most hated but could not live without.

Business executives. Teenagers. IT professionals. Bankers. Stay-at-home moms. They all love their phones. But it is simple to cross that thin line between love and addiction. Cell phone dependency is on the rise, so much so that researchers in Britain found that their subjects referred to the phone as "an essential item, an extension of self".
Raghav Ranade, a practicing psychiatrist from Mumbai says, "Emotional dependency on cell phones is common nowadays. The problem with this is there is a backlash and fury against the phones when they refuse to do what users want them to. This could be a form of cell phone rage." Psychiatrist Snehita Paun from New Delhi agrees that cell phones encourage a 'hurry-up, I-want-it-now' attitude in users. "This can lead to a lot of distress when the gratification is not instant. It is like you not wanting to wait until January 1 for your New Year gift and wanting it now instead," she says.
Cell phone rage is the annoyance, irritation and frustration that users experience when they feel controlled by the very devices they can't do without. Any one who uses cell phones a lot, or is surrounded by people who do, runs a risk of being affected.

Don't you just hate cell phones when:~ You feel forced to have conversations you really do not want to. (Like the ones with your credit card vendor or private bank representatives calling you at 8 am asking if you need a personal loan).~ You are not effectively able to use all the features the phone claims to offer. Cell phone companies have a long way to go in making their products user friendly.~ You type a long SMS and it is somehow deleted before you send it. Or you are expecting an urgent message and don't receive it because of 'network problems'.~ You are in the middle of an important call and are suddenly cut off because 'you are not within range.'~ During an important meeting with a client, your maid calls to tell you she will be leaving early today.

~ A car is holding up traffic and, when you pass it, you find the driver busy yapping on his cell phone.~ You read a news item that attributes a major motor vehicle accident to cell phone usage while driving.~ You are at a restaurant with your sweetheart trying to enjoy a romantic evening and an offensive man at the next table is screaming away on his phone.~ You are waiting for the plane to take off and the person next to you whips out his cell phone to find out if the stock market has dropped a few points. This in spite of the fact that several announcements have been made requesting passengers to switch off their cell phones, lest they interfere with airplane navigation.~ You are suddenly hit by an enormous bill from your cell phone company with lots of charges that are unjustified.

All these instances can eventually lead to cases of cell phone rage, especially when the build up occurs quickly. Add to this the fact that cell phones make you an easy target for bullies who can send you anonymous, threatening messages.
A study published in the December issue of the Journal of Family and Marriage states that increasing use of cell phones and pagers could be linked to a decrease in family satisfaction and increased stress over a two-year period. This is because phones let people bring their work home and take personal issues to work. Women seem to be the ones more affected.
If you think your idea of throwing away your cell phone is crazy, you are not alone. Sheba Talwar, a call center executive from Bangalore, talks about a friend who was trying to patch up with his girlfriend as he was driving and was so upset with his phone not working that he smashed it.
Joseph Tecce, an associate professor of psychology at Boston college, has conducted a lot of research in the area of phobias and addictions. He says, "Like substance abuse, cell phone usage can lead to several problems. People who instantly reach for the cell phone every time they feel uneasy or anxious about a problem are relying too much on it." This behaviour not only reduces self-reliance, but also paves the way for cell phone rage because it takes away control of one's behaviour and places it in the hands of an inanimate object known for its inconsistency.
So, if you feel addicted to your cell phone, how do you get rid of that dependence? How do you gain control of your life again? How do you return your phone to being what it was intended to be: an instrument you could use at your convenience and for your convenience?

Tuesday, December 06, 2005

Lawsuit targets Xbox 360 console

As per BBC news.


Lawsuit targets Xbox 360 console

The Xbox 360 has sold an estimated 75,000 units in the UKMicrosoft is being sued over its new Xbox 360 by a Chicago man who alleges the next generation console has a design flaw.
The man behind the class action suit, Robert Byers, argues the power supply and processors in the Xbox 360 overheat, causing it to freeze.
Microsoft has said it will not comment on the pending litigation.
But in November it acknowledged there were problems in an "isolated" number of Xbox 360s.
Gaming era
Microsoft's box is the first of a new generation of games consoles, with greater processing and graphical capabilities than existing machines.

The Xbox 360 is the first next generation games consoleBy launching before its rivals, the software giant has stolen a march on Sony and Nintendo, which are planning to release their own machines next year.
The Xbox 360 went on sale in the UK on 2 December, selling an estimated 75,000 units over the weekend, according to sales analysts ChartTrack.
It said the machine has become the fastest-selling home console ever in the UK.
The figure compares with estimated launch sales of 180,000 for Sony's PlayStation Portable in September and 87,000 for Nintendo's DS in March.
Analysts in the US estimate the Xbox 360 has sold some 400,000 units there.
"We are well aware that many gamers are disappointed to have not got their Xbox 360 on day one," said Chris Lewis, of Microsoft's home entertainment division in Europe.
"We are working around the clock to manufacture as many Xbox 360s as we can and are replenishing retail stores in Europe in the weeks coming up to Christmas."
Online complaints
Reports about problems with the Xbox 360 first surfaced shortly after the machine made its debut in the US on 22 November.
In online postings, owners reported that some of the consoles stopped working after a short bout of playing or crashed during a game and flashed up an error number.

Which console is best? Some users posted video and photographs of the crash screens.
At the time, Microsoft spokeswoman Molly O'Donnell said the company had only received complaints about a "very, very small fraction" of all the consoles sold.
"With any launch of this magnitude, you're bound to see something happening," she said in November.
On Microsoft's support website for the Xbox, it lists 10 different problems associated with the new console as well as ways to fix the problems.
The company has offered to repair or replace any defective consoles.
The lawsuit, filed on Friday in a federal court in Illinois, seeks unspecified damages and litigation-related expenses, as well as the replacement or recall of Xbox 360 game consoles.
"The US is historically extremely litigious and highly opportunistic in these types of class action," said Forrester Research analyst Paul Jackson.
"If you are going to go after a company, you might as well go after one with lots of cash," he told the BBC News website.
But he added that reports of hardware failures and lawsuits would not be doing Microsoft any favours at a time when it should be trying to capitalise on the lead it has in a games market worth $25bn globally.